Puffin Support

DreamLink Labs makes Puffin, a companion for changing smoking and vaping habits.

Subscription: open App Store account settings to manage/cancel. Use Restore purchases in Puffin with the Apple Account used to purchase.
AI chat: check connectivity or retry later. Your unsent draft is kept. Turn off AI sharing in Settings → Privacy & connection. No chat password or signup is required.
Notifications: enable the chosen reminder in Puffin and allow notifications in iPhone Settings. Delivery is controlled by iOS.
Data: export or erase local Puffin data in Settings. Erasing local data does not cancel an Apple subscription. Anonymous conversation identity is not synced across devices.

When contacting support, include your app version, iOS version and a description of the issue. Do not send private journal entries, API keys or payment information.

Puffin does not offer emergency or medical care; seek appropriate local professional help when needed.